Technical Support
We apologize if you have been experiencing difficulting using our website. We were encountering some technical difficulties with our site navigation tools but have rectified that problem. If you are still having trouble using this website, some of the following suggestions may solve the problem.
If you have been accessing or trying to access our website while we were experiencing difficulties you may need to clear your cache. To clear your cache follow these steps:
- Go to Tools at the top of your page.
- Choose Internet Options.
- In the section title Temporary Internet Files select "Delete Cookies" and "Delete Files."
- Now Refresh the Diamond web page and see if this solves the problem.
To view our website properly you must make sure that you have Java Script enabled. To enable Java Script follow these steps.
- Go to Tools.
- Select Internet Options.
- Click on the Advanced tab, and here you can enable Java Script.
If you have a virus scanner or 3rd party software, check to see if it blocks you from receiving Java Script. If this is the case, then you may want to try adding our site to your "Trusted Sites" list. This will most likely circumvent your software from blocking this technology when you are browsing our site.
Finally, please make sure that your web browser is up to date. Most web browsers are free and safe to update.
Still Having Trouble...
If you are still having trouble using this site, please contact us and we will do everything in our power to address your concern.
In the meantime, you can access all of the information on this website by using our sitemap.
Thank you for your patience. We apologize for any inconvenience.
