What is mediation?
Mediation is a way of supporting two or more people who need assistance with their negotiation. A mediator helps these parties to voluntarily reach a mutually acceptable settlement.
- is acceptable to all parties involved,
- has no vested interest in decisions or other outcomes,
- helps the parties communicate in a respectful manner,
- has no decision-making authority.
Why use mediation?
Mediation is often preferred because it keeps the decision making power with the parties in dispute, not with a judge or arbitrator.
Mediation’s non-competitive philosophy allows for the restoration and healthy growth of relationships. When wrestling with difficult circumstances with the support of a mediator, people can create ways to bridge their differences, and often find some aspect of their relationship transformed for the better.
In what areas is mediation used?
Mediation is used in a broad range of disputes including divorce, environmental issues, institutions (prisons, schools, hospitals), housing, small claims, personal injury and insurance, labour issues, business disputes, and claims involving government agencies.
Why choose Diamond?
Our well-trained mediators bring a dynamic combination of formal education and extensive experience to each dispute. Guided by a reflective practice approach, every Diamond mediator is an outstanding conflict professional.